Shipping Policies

Shipping
Orders are generally processed within 2-3 business days. Delivery times vary based on your distance from the shipping facility. Domestic orders normally deliver in 3-10 business days. International orders can take 7 days - 4 weeks to be delivered. (The transit time begins the first full shipping day after the package leaves our facility.)

If you have questions on the status of your order, please email customer service.

Shipping Methods and Carriers  
We use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for your desired shipping address. Most items may be shipped to P.O. boxes. It is not possible to specify a preferred carrier when placing your order. When you select Rush or Expedited Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.

Standard Shipping Times for U.S. Deliveries

  • Delivery within 3 to 5 business days . (The transit time begins the first full shipping day after the package leaves our facility.)
Expedited-Day Shipping Rates for U.S. Deliveries
  • Delivery within 2 business days. (The transit time begins the first full shipping day after the package leaves our facility.)
Rush Shipping Rates for U.S. Deliveries
  • Delivery within 1 business day. (The transit time begins the first full shipping day after the package leaves our facility. 

How Rush Shipping Works: 
Not all of the items listed on our site are available immediately, so selecting Rush or Expedited Shipping does not necessarily mean your order will arrive in one or two days. Saturday and Sunday delivery is available for certain locations. Also, when you select Rush or Expedited Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.

International Shipments
All of our orders ship from the United States of America.  The customer is responsible for all applicable duties and import taxes.

Terri Projects is not responsible for items lost during international transit.  We cannot offer refunds or replacements for those orders since international shipping can provide unreliable tracking and delays at customs offices.